Privacy Policy

1. Personal Information We Collect

We may collect personal information directly from you, automatically through the website, and from third-party sources.

Information you provide to us

When you contact us, request a call, submit a project inquiry, or communicate with ArkiTech, we may collect:

• Name.
• Business name and role.
• Email address.
• Phone number.
• Location.
• Project details, business needs, goals, budget, timeline, and other information you choose to share.
• Communications with us, including email, phone, form submissions, and related records.
• Billing, payment, or contract information if you become a client, handled through appropriate business systems.

Information collected automatically

When you visit the website, we and our service providers may automatically collect:

• IP address.
• Device type, browser type, and operating system.
• Referring and exit pages.
• Pages viewed and approximate visit times.
• General location derived from IP address.
• Site performance, error, and diagnostic data.
• Cookie, pixel, or similar technology data.

Information from third parties

We may receive information from third-party services we use to operate our business, such as hosting providers, analytics providers, email systems, CRM tools, scheduling tools, payment processors, advertising platforms, security tools, or public business sources.

2. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve the website.
• Respond to inquiries and communicate with you.
• Evaluate project fit, prepare proposals, schedule calls, and manage business opportunities.
• Provide services to clients and administer client relationships.
• Send service-related messages, administrative notices, invoices, and project communications.
• Send marketing or business updates where permitted by law.
• Analyze website traffic, performance, and user interaction.
• Protect against fraud, abuse, security incidents, and misuse of the website.
• Comply with legal, regulatory, tax, accounting, and contractual obligations.
• Enforce our Terms of Service and other agreements.

3. Cookies and Similar Technologies

We may use cookies, pixels, local storage, analytics tags, and similar technologies to operate the website, remember preferences, understand site traffic, improve performance, measure marketing effectiveness, and secure our services.

You can usually adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

If we use analytics or advertising tools, those providers may set their own cookies or similar technologies. Your choices may also be available through those third-party providers or applicable industry opt-out tools.

4. How We Share Personal Information

We do not sell personal information in the ordinary sense of exchanging it for money.

We may share personal information with:

• Service providers that help us operate the website and business, such as hosting, analytics, email, CRM, scheduling, payment processing, security, storage, communications, and professional services providers.
• Contractors, collaborators, or project partners who help us evaluate or deliver services, subject to appropriate confidentiality or contractual obligations.
• Clients or business contacts when necessary to provide services or manage an engagement.
• Legal, regulatory, or government authorities when required by law or when we believe disclosure is necessary to protect rights, safety, security, or legal interests.
• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar event.
• Other parties with your consent or at your direction.

Some privacy laws define “sale” or “sharing” broadly to include certain advertising, analytics, or tracking activities. If we engage in activities that qualify as a sale or sharing under applicable law, we will provide any required notices and choices.

5. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage client relationships, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of information, the context in which it was collected, legal requirements, and operational needs. When information is no longer needed, we may delete, de-identify, or archive it.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email system, network, or storage system can be guaranteed to be completely secure.

You are responsible for using secure channels when sharing sensitive information with us and for avoiding the submission of highly sensitive information through general website forms or standard email unless we specifically request it through an appropriate secure process.

7. Your Privacy Choices

Depending on where you live and the laws that apply, you may have rights to:

• Request access to the personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of personal information.
• Request a copy of certain personal information in a portable format.
• Object to or restrict certain processing.
• Opt out of certain marketing communications.
• Opt out of certain targeted advertising, sale, or sharing activities, if applicable.
• Appeal a decision we make about a privacy request, where required by law.

To make a privacy request, contact us at hello@arkitech-sol.com. We may need to verify your identity before processing your request. We will respond as required by applicable law.

You may unsubscribe from non-essential marketing emails by using the unsubscribe link in the email, if available, or by contacting us at hello@arkitech-sol.com. We may still send non-marketing messages, such as responses to inquiries, project communications, invoices, legal notices, and administrative updates.

8. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, the website may not respond to them.

Where required by applicable law, we will honor recognized browser-based opt-out preference signals, such as Global Privacy Control, for activities covered by those laws.

9. Children’s Privacy

The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us at hello@arkitech-sol.com and we will take appropriate steps to delete it.

10. International Visitors

ArkiTech is based in the United States. If you access the website from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws where you live.

11. Client Data

As a digital product studio, we may process personal information on behalf of clients when building, maintaining, optimizing, or supporting websites, platforms, internal tools, automation, or related systems.

When we process personal information on behalf of a client, the client’s privacy policy and instructions may apply. The relevant client agreement, statement of work, data processing agreement, or similar contract will govern our role and responsibilities for that client data.

12. Third-Party Websites

The website may link to third-party websites, portfolio projects, tools, platforms, or services. We are not responsible for the privacy practices, content, security, or availability of third-party websites or services. Review their privacy policies before providing personal information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. If we make material changes, we may provide additional notice where appropriate, such as by posting a notice on the website or contacting you if we have an appropriate contact method.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, contact us at: