SMS Terms

1. The Program

• Sender: ArkiTech Solutions LLC, operating as ArkiTech Solutions.
• Program: Command Center internal notifications, sent through Command Center, ArkiTech’s internal workspace.
• Who receives messages: ArkiTech team members who opt in. Customers, prospects, and website visitors are not enrolled in this program.
• Message types: internal new-lead notifications, company announcements, and system alerts. The program sends no marketing or promotional messages.

2. How to Opt In

Enrollment is optional and is not required to use Command Center. A team member opts in by entering a mobile number under Settings → Text notifications in Command Center and checking a box next to this statement:

I agree to receive SMS notifications from ArkiTech Solutions LLC, operating as ArkiTech Solutions, through Command Center. Messages include internal new-lead notifications, company announcements, and system alerts. New-lead notification frequency varies as leads arrive; company announcements and system alerts total no more than 3 messages per week. Msg & data rates may apply. Reply HELP for help or STOP to opt out. SMS enrollment is optional and is not required to use Command Center.

The checkbox is unchecked by default. We record each opt-in and opt-out with the wording shown, the time, the account, and the number. Right after opting in, the team member receives this confirmation message:

ArkiTech Solutions: You’re enrolled in Command Center internal notifications. New-lead message frequency varies; company announcements and system alerts total up to 3 msgs/week. Message and data rates may apply. Reply HELP for help or STOP to opt out.

3. Message Frequency and Rates

New-lead notification frequency varies as leads arrive. Company announcements and system alerts together total no more than 3 messages per week.

Message and data rates may apply according to your mobile carrier’s plan. ArkiTech does not charge for text messages. Carriers are not liable for delayed or undelivered messages, and delivery depends on your carrier and device.

4. Opt-Out, Help, and Opt-In Keywords

You can stop messages at any time by replying STOP to any message, or by unchecking Text notifications in Command Center. Each keyword below gets exactly one automatic reply, word for word as shown. After STOP, we send no further messages to that number unless you reply START or opt in again.

5. Privacy

Mobile numbers enrolled in this program are used only to send the messages described in these SMS Terms. The only party that receives them is our messaging provider, Twilio, solely to deliver the messages. Our Privacy Policy describes in full what we collect, how long we keep it, and the choices you have.

6. Customers and Website Visitors

This program does not send automated or marketing texts to customers, prospects, or website visitors. If you give us your number on our website and agree to be contacted, a member of our team may call or text you personally about your request. You can ask us to stop at any time by replying STOP or by contacting us below, and we will not text you again.

7. Support and Contact

For help with messages you have received, reply HELP to any message, call (802) 557-8828, or email studio@sol-arkitech.com.

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